Support are billed at $50.00 / hour.
Minimum billing cycle is 30 minutes.

• Basic Support.
  Basic support issues which does not require more than 5 minutes of technical support.
  
  
• Extended Support.
  Includes Includes full technical support regarding your account.
  
  
• Full Support.
  Includes full technical support with guaranteed response time.
  

• Basic Support.
  Basic support issues which does not require more than 15 minutes of technical support.
  
  
• Extended Support.
  Includes full technical issues regarding installed services on the server.
  
  
• Full Support.
  Includes full technical issues regarding installed services on the server and on customer standard applications where applicable with guaranteed maximum response time.